TERMS OF SERVICE

Hazardous Materials

Many chemicals needed to make biodiesel are hazardous. You must use extreme caution when handling these chemicals. You should wear chemical resistent gloves when handling. Do not mix acids with bases or it may cause dangerous spitting and excessive amounts of heat release. We will not ship acids and bases in the same package because of this incompatibility. If you want to order acids and bases together, you will need a special invoice sent to you to receive a multi-package discount. Ordering both together without our assitance may cause delays in shipping.

By purchasing hazardous chemicals from Duda's Alternative Energy Store (dudadiesel.com) you must comply with the following rules.

1. You must be 18 years of age or older.
2. You will not use the hazardous material for any illegal activities.
3. You will not hold Duda Diesel, LLC reliable for any damages caused by hazardous materials shipped to you.
4. You hold all responsibiliy for complying with all laws regarding the use and storage of hazardous materials.
5. Hazardous materials must be shipped via Fedex Ground ORM-D. No exceptions.
6. Shipping is only available to the 48 contiguous states & Canada (See below for international shipping) - We will not ship to Hawaii, Alaska, or any other country/territories.

Fedex International Shipping

For international shipments broker and/or tariffs may be due for your order. If your order is shipped via USPS services, these fees will be charged when the delivery is completed to you. USPS broker fees tend to be the lowest with low tariffs if even applicable.

For fedex ground shipments going to Canada, we collect broker fees and tariffs in advance. It is best to contact us first to get an invoice with these fees included. If an order is placed without these fees already added in, you agree to accept an additional charge on your credit card to cover the charges.

Insurance & claims

We package all of our shipments with the best of care to prevent damage during shipment. Sometimes items will become damaged during transit beyond our control. Insurance is automatically applied to all Fedex shipments. Should you discover damage to your shipment, please contact us immediately to put in a claim and re-send your product. Do not attempt to call Fedex about the matter. Only we can handle the claims with Fedex.

We do not provide insurance for USPS shipments. A lost or damaged USPS shipment is not the responsibility of Duda Diesel, LLC. We recommend using Fedex for safe and prompt delivery.